How to activate Automatic Renewal for Mailboxes¶
You can set automatic renewal on your Gandi mailboxes individually (i.e. one per one) or more generally (all or some of the mailboxes of the same domain name). You can choose for a monthly (each month) or a yearly (one time a year) renewal too.
Important
Do not forget that your mailboxes “work” with your domain name. If you activate automatic renewal for your mailboxes, be sure your domain will not expire before the mailboxes, or they will not work anymore. Best advice is to set automatic renewal for your domain name too.
Set Automatic Renewal one mailbox at a time¶
You can set the automatic renewal for a mailbox from two location : from the details of a mailbox, or from the mailbox list of a domain name.
From the mailboxes list¶
Note
A specific filter on the mailbox service has been added to the Domain list, Simple and Advanced views. Do not hesitate to use it if you manage many domain names. You can find more information in our documentation.
Log in to your Gandi account.
Select “DOMAIN” in the left menu.
Select the domain associated with the email you wish to set to automatic renewal, or use the Manage on the right of the chosen domain.
Select the “Email” tab.
In the mailboxes list, to the right of each mailbox, you can see a “hamburger” menu displayed as 3 vertical dots (⁝). Click on it and choose Manage auto renewal.
This will open the auto-renewal management window. You will find a switch to activate or deactivate the function, two buttons to choose between a Monthly or Yearly renewal, and finally a dropdown menu to choose the Organization which will be paying (and be invoiced) for this operation.
When you have set all, just click on “Update” to validate.
You will be redirected to your mailboxes list, and you will see that the expiration date of the concerned mailbox is now followed by a A on green background, meaning the automatic renewal has been correctly activated.
From the details of a mailbox¶
Log in to your Gandi account.
Select “DOMAIN” in the left menu.
Select the domain associated with the email you wish to set to automatic renewal, or use the Manage on the right of the chosen domain.
Select the “Email” tab.
In the mailboxes list, click on the chosen mailbox “name”.
On the following page, search the Configuration block, top left. You will see an Automatic renewal line, with a badge displaying the actual status of the function. Grey if deactivated, and green if activated. Just click on Change.
This will open the auto-renewal management window. You will find a switch to activate or deactivate the function, two buttons to choose between a Monthly or Yearly renewal, and finally a dropdown menu to choose the Organization which will be paying (and be invoiced) for this operation.
When you have set all, just click on “Update” to validate.
Set the Automatic renewal for several or all mailboxes of a domain¶
You can manage the automatic renewal for several mailboxes of a domain name at once. If you need to do it for multiples domain names, you will have to do it domain per domain.
Log in to your Gandi account.
Select “DOMAIN” in the left menu.
Select the domain associated with the email you wish to set to automatic renewal, or use the Manage on the right of the chosen domain.
Select the “Email” tab.
In the mailboxes list, you will see checkboxes to the left of the mailboxes. Just check the boxes for the mailboxes you want to set, or use the checkbox in the header of the table to select them all at once.
Checking at least one box will open the contextual menu on the bottom of the page, with an “automatic renewal” button. Just click on it.
A window will open with the automatic renewal management. You will find a switch to activate or deactivate the function, two buttons to choose between a Monthly or Yearly renewal, and finally a dropdown menu to choose the Organization which will be paying (and be invoiced) for this operation.
When you have set all, just click on “Update” to validate.
You will see the status of the chosen mailboxes change with the addition of an A on green background in the mailboxes list.
Important
Like all automatic renewal, they will be processed using your prepaid account, so be sure you have enough funds on it, or, better, record a Credit Card to your account to refill it if necessary.
Gandi takes all its care in managing your products, but it may happen that incidents beyond our control prevent transactions to occur (such a refused credit card payment). So do not hesitate to verify all goes smoothly by log in your account regularly to verify all is ok. If you encounter an issue with a mailbox, first verify its status in your account. If you encounter any problem or if you have questions, do not hesitate to contact our customer care service
Renewal date¶
A renewal attempt is made every day from 5 days (d-5) until one day (d-1) before the expiration date of each mailbox.