Prepaid Account

You have the possibility of adding credit to a prepaid account at Gandi.

At checkout, you can then choose to pay from the funds available in your prepaid account.

How to open a prepaid account

Prepaid accounts are opened automatically during your first purchase.

If you want to open a prepaid account prior to a purchase (for example, if you want to credit your prepaid account before a purchase) follow these steps:

  1. Log into your Gandi account.
  2. If you are setting up a prepaid account for yourself, click on your username in the upper right corner and select “User Settings.”
  3. If you are setting up a prepaid account for your organization, click on “Organizations” from the left navigation menu, then click on the name of the organization. (If you haven’t yet set up your organization, you can visit our page about creating organizations.)
  4. For both individual and organization accounts, click “Edit” beneath the postal address and enter your postal address and currency.

Once you have a postal address and currency set you will be able to find your prepaid account in “Billing”.

How to add money to a prepaid account

If you wish to add money to your prepaid account, follow these steps:

  1. Log into your Gandi account.
  2. Select “Billing”.
  3. Select which account you wish to manage. (Your individual account will have ME next to it.)
  4. On the Overview page select “Credit your prepaid account”.
  5. Specify the amount and payment method you wish to use.
  6. Fill in the payment details and complete the order.

Prepaid account threshold

You have the option of receiving daily automatic alerts via email when your prepaid account balance falls beneath a certain threshold. This can be very practical if you manage a large number of domains or use automatic renewal to maintain your hosting resources.

You can toggle this option or change the threshold amount from your “Billing” → “Options” page in the account or organization in question.