Prepaid Account

You have the possibility of adding credit to a prepaid account at Gandi.

At checkout, you can then choose to pay from the funds available in your prepaid account.

Open a Prepaid Account

Prepaid accounts are opened automatically during your first purchase.

If you want to open a prepaid account prior to a purchase (for example, if you want to credit your prepaid account before a purchase) you only need to add an address and currency to your account. Follow these steps:

  1. Log into your Gandi account.
  2. Select “Organizations” from the left menu.
  3. Select the organization you wish to edit. If you want to use your personal account choose the organization with the Me tag.
  4. Underneath “Postal address” click “Edit.”
  5. Fill out the necessary fields.
  6. Click “”Save.”

Adding Money to a Prepaid Account

If you wish to add money to your prepaid account, follow these steps:

  1. Log into your Gandi account.
  2. Select “Billing”.
  3. Select which organization you wish to manage. If you want to add money to your personal account choose the organization with the Me tag.
  4. On the Overview page select “Credit your prepaid account”.
  5. Specify the amount and payment method you wish to use.
  6. Fill in the payment details and complete the order.

Prepaid Account Threshold

You have the option of receiving automatic alerts via email when your prepaid account balance falls beneath a certain threshold. This may be useful if you manage a large number of domains, or if you use automatic renewal to maintain your hosting resources.

To turn on or edit these alerts follow these steps:

  1. Log into your Gandi account.
  2. Select “Billing”.
  3. Select which organization you wish to manage. If you want to manage to your personal account choose the organization with the Me tag.
  4. Click on the “Settings” tab.
  5. Click on the green gear icon next to “Prepaid account threshold.”
  6. Enter the desired amount. When your prepaid account drops below this amount you will receive a notification.
  7. Click the green check mark. Or, to turn off account threshold alerts click the red trash icon.