What Are the Limits of Gandi’s Email Service?

The following lists some technical limitations of Gandi’s email service:

  • Maximum number of mailboxes: 1000

  • Maximum number of forwarding addresses: 1000

  • Maximum rate limit for the creation / update of mail forwarding : 100 recipients per week

  • Maximum number of alias addresses: Unlimited

  • Maximum number of recipients per email when using a mail client: 40

  • Maximum number of recipients per email when using (Roundcube or SOGo) Gandi’s webmail: 15

  • Rate limit (sending)(information is ‘as is’ and may vary)

    • Per day : 8000 messages

    • Per hour : 1000 messages

    • Per minute : 200 messages

  • Maximum auto reply emails: Once per day per email recipient. An optional “extended absence” is also available in our SOGo webmail interface.

  • Minimum password length: 8 characters with 2 digits and 2 special characters, or 16 characters without

  • Maximum password length: 200 characters

  • Maximum message size: 25 MB

  • Mailbox storage space warning: When more than 95% of available storage space has been used a warning will be sent to the domain technical contact.

  • Emails at Subdomains: We currently do not offer email addresses on subdomains, such as email@subdomain.example.com.

Warning

Gandi mailboxes are designed for standard email use. Any use outside this scope (especially for mass email campaigns) may result in the suspension of the mailbox.

Important

Gandimail service do not allow to create Mailboxes on a subdomain. It will not be possible to create mailboxes addresses in the format : name@mail.example.com (or any other subdomain in place of ‘mail’)