Interactive Migration Help: Log In to the V4 Interface

You can find the V4 interface here. This is what it will look like:

The V4 interface has the Gandi logo in the top right. The top of the screen has a black background, with tan and white below.

Go ahead and log in to your V4 account using your old Gandi handle and password.

Potential Problems

The following section gives some answers to common problems encountered at this point.

Your Password is Not Recognized

If you have forgotten your password, or the password you remember isn’t working, go to this step, which explains how to recover your password in V4.

Continue to the password recovery step. ➱➱➱➱➱

Your Username is not Recognized

If you have forgotten your username, or the username you remember isn’t working, you will need to contact support. A member of our support team will help you with the secure procedure needed to retrieve this information.

When you contact support, make sure to provide as much information as possible. If you can include a domain name you own or a site address it will help our agents to identify your account more quickly.

Log In Successful

Once you have successfully logged in to V4, you are ready for the next step.

Continue to the next step. ➱➱➱➱➱