Accepted Payment Methods

You may pay for your order in several different ways at Gandi, depending on what is the most convenient for you. For more information on each of the various payment means we provide and information about it, please see the list below.

Payment processing delays

We can only start your order once we have received and validated your payment. This also means that our payment gateway partners must have also completed the processing of your request. If your order appears to be waiting for payment, but you have already completed payment, the order may just be waiting for confirmation that the payment was processed.

You can use the table below to see some of the maximum times we have experienced in getting the payment confirmation from our partners:

Payment Means

Maximum payment validation delay

Credit card

3 days for Gandi Asia users (*)


1.5 hours

Wire transfer

1 week for international transfers


20 minutes

Prepaid account


(*) Credit card payment is usually very quick, but there may be a slight delay from the credit card company as they process your payment. For patrons of Gandi Asia that use Alipay the processing time can take up to 3 days.

If you believe that you made payment in one of the above methods, but your order is still stuck in the payment phase, please contact our support team.

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