How to Activate Your Individual Account in Gandi’s New Interface

Sometimes referred to as “migrating”, in order to view your products on our new website, you need to activate your account. This is done from the migration page.

This documentation refers to users migrating an individual account. You can find coumentation on migrating a company, public association, or other public body account here.

You can also find a step by step walk through of this process here.

Tell Us What Account You Want to Activate

On the Account Activation page, you will enter your classic Gandi handle (ex. AB1234-GANDI), and its corresponding password.

When done, click “Start” on the bottom of the page to continue to the next step.

Choose a Username and Password

You will now personalize your v5 login.

  • Choose a username: You are free to choose any username you want, as long as it is not already taken, and uses only letters, numbers, and the “_” character. This will be your login for our new website.

  • Choose a password: You will need to choose a password. This will not change the password of your classic Gandi handle. The password is for logging into our new website with the username that you chose.

  • Email Address: You can leave it as-is, or choose a new one for your personal account on our new website. Note that it will not update the email address of your classic Gandi handle.


When done, you will then log into our new website with the username and password that you chose.