How to Change Contact Information for an Organization

Warning

The following section explains how to update info for an organization. An organization lets you share products with multiple users, who each use their own individual account to log in and access the organization. The contact info for an organization and your individual account are handled separately. To update the information for your Gandi personal account, see here here.

After logging in, click “Organizations” in the left sidebar to see a list of your organizations. Select the name of the organization you wish to update.

From there, you will see the organization’s admin page, where you can update the organization’s display name, email address, and even currency. For more information on the process for updating an email address with Gandi, see our page on changing your email address.

You can change the administrator of an organization by managing the members of the organization’s owner team.

How To Change Your Organization’s Contact Information

Most of the information for your organization can be changed using the following steps. See below for information that cannot be updated using this form.

  1. After logging in, click “Organizations” in the left menu.

  2. Click on the name of the organization you want to edit.

  3. Click on any of the “Edit” buttons underneath the “Postal Address”, or “Other Information” sections. This will bring up a form with all of the contact information for the organization.

  4. Make the desired changes.

  5. Click “Save”.

You may need to contact support <https://help.gandi.net> for help changing the country.

In order to change your currency your prepaid account must be empty. Please contact support <https://help.gandi.net> if a refund is necessary.

You cannot use this form to change the name of your organization. The process for changing the name is described in the following sections.

How to Change Your Organization’s Display Name

The display name of your organization is the name that will show in your account, and is not used as your legal name when registering domains. You can change the display name of your organization at any time, since this name is only used within your account. Since you are required to use your legal name when registering domains, having a separate display name allows you to use a name within your account that makes sense to you while still following the requirement to use your legal name for registration purposes.

You can change your display name any time you want. There are a few restrictions:

  • It cannot be the same as your username.

  • It must be unique within our system.

  • It should not start or end with a space or other invisible character.

You can change your display name by following these steps:

  1. After logging in, click “Organizations” in the left menu.

  2. Click on the name of the organization you want to edit.

  3. Click on the “Edit” button underneath “Display Name”.

  4. Enter the new display name.

  5. Click “Save”.