How to Transfer a Domain to Gandi¶
Below is the step-by-step process for transferring a domain name to Gandi.
Be sure that you have:
- Unlocked your domain name for transfer (if applicable)
- Obtained the authorization code of the domain name (if applicable)
From Gandi’s main page, click “Transfer” below the search box in the center of page. Then, search for the domain you wish to transfer. Clicking the list icon in the search bar will bring up a form where you can search for multiple domains at once.
When you start the search our system will then see if the domain(s) can be transferred to Gandi. You will either see a green checkmark icon and a transfer link, or a red error indicator and a reason the domain cannot be transferred.
Click on “transfer” next to the domain that is transferable to add it to your shopping cart. When you are ready click “Checkout” in the top left corner to enter checkout.
In your shopping cart, you will see some important information about the transfer you are about to launch.
- The authorization code: For most domains, you will need to provide us with the domain’s authorization code to launch the transfer. This must be obtained from the domain’s current provider. To add it, click on the gear icon to the right.
- The domain’s owner: This indicates the name of the domain’s owner that you would like to attribute to the domain once it arrives at Gandi. To specify the desired owner, click on the pen icon to edit the owner contact information.
You can choose to use a custom technical configuration at this step if you want to specify new nameservers or DNS records at the time of your transfer.
By default, unless you have changed this, we will keep your current domain name settings during the transfer to Gandi. If you choose to keep the domain’s settings unchanged, please be aware that if your former registrar/web host stops their DNS service once the domain leaves their services, then your domain will be offline.
When you submit this information, our contact wizard will check to see if the contact information that you provide meets the registry requirements for the extension. If there are any problems, it will tell you what to fix.
For most extensions, you will receive an email asking you to confirm the transfer. You must click on the link in this email to complete the transfer. The details of who receives the email and the deadline for a response will be given when you complete the transfer.
Not all extensions use the same process for confirmation. Country codes especially may have a unique method of confirmation, or they may not require any confirmation. Please follow the instructions provided after your transfer request. These instructions will tell you exactly what is needed for the extension used.
Once the transfer of the domain name to Gandi has been successful, we will send an invitation email to the email address of the future owner at Gandi.
The owner must accept a final invitation email before the domain will be visible in their list of domains.
During this step, you will be able to choose to import the domain to an existing Gandi v5 account (if the name and email address is the same between that account, and the information of the domain’s owner) or to add it to a new account.
If you do not perform this step, you will not be able to see or manage the domain name.