Common Questions about Domain Names

• Domain Management
  • Can I get an export of my list of domains?
  • Help! I can’t find my domain name.
• Domain Transfers
  • How do I correct the transfer authorization code and relaunch the transfer?
  • I need to relaunch the transfer and resend the confirmation mail
  • Where can I get my authorization code?
  • How do I unlock my domain (remove the transfer protection)?
  • What if my domain is with a reseller?
  • I’m not receiving the verification email.
  • What if I change my mind?
• Domain Deletion
  • How can I delete my domain?
• Domain Statuses
  • clientHold
  • clientUpdateProhibited
  • clientTransferProhibited
  • clientDeleteProhibited
  • clientRenewProhibited
  • serverHold
  • pendingTransfer
  • serverTransferProhibited
• Web Forwarding
  • Do I need to use LiveDNS?
  • How long will it take for the changes to take effect?
  • How do I edit a web forwarding entry?
• DNS Records
  • Why are DNS records needed?
  • Where can I edit my DNS resource records?
  • How long does it take for my DNS records to work?
  • What DNS record types does Gandi’s LiveDNS support?
  • What is the minimum TTL value?
  • Do you have examples of DNS records?
• Zonechecks
  • What is a zonecheck?