Transfer Away From Gandi

Generally, you will need to see with the gaining registrar with regards to their transfer procedure. For the most popular extensions, all that you need to do at Gandi is to obtain your authorization key and be sure that your domain is not locked against transfer.

Warning

The Gandi mail service associated to your domain name will stop working and all the emails will be deleted after the domain’s transfer away from Gandi.

The transfer process varies by TLD. For the most common extensions, transfers are validated via one or more confirmation emails (FOA) sent to the email address of the owner as visible in the Whois.

In these cases, when you initiate the transfer, the gaining registrar will notify the appropriate Registry, who will then notify Gandi. Within 24 hours we will send the verification email(s), which must be confirmed before the transfer can go through.

Generally, in the event of a problem transferring a domain away from Gandi, you will need to contact the support of the domain’s new registrar.

Once a transfer has been successfully initiated, there is a five-day finalization period where you have the opportunity to contact us to cancel the transfer on your behalf. At the end of the five-day waiting period, the transfer will be completed automatically.

Note that changing web hosts does not require that you transfer your domain name to them, but rather, simply updating your nameservers or DNS records on our website, which is free of charge.

Often, when customers want to change web hosts, they are led to transfer the domain away from Gandi. However, in many cases this means that they are transferring to a reseller (as the webhost is usually not a registrar themselves) of a different registrar. This can make managing your domain not only more complicated, but also more expensive.

The decision is up to you; just be aware that changing web hosts often only requires updating your nameservers or DNS records, and that you must be wary of any ownership change that is requested.

Tip

Transfers are handled by the gaining (new) registrar. You need to initiate the transfer at the new registrar and follow their instructions.