How to Change the Owner of Domains with Extensions That Have Extra Requirements

For most extensions, you can start the process to move a domain from one owner to another through your account. However, it is not possible to change the owner online for some extensions, including many country-code (ccTLD) extensions.

If you get a message saying that you cannot change the owner of your domain name online, please fill out the owner change form and send it to our support team, along with the necessary proof of ID. Our support team will then help you through the process.

Special Procedures for .am Domains

For .am domains you will need to fill out this form provided by the registry. You can then send the completed form, along with the required documents, to the email listed in the footer of the form.

Special Procedures for .be Domains

The owner change for .be domains is as follows:

  1. Launch the change owner operation on Gandi’s website following the standard procedure.

  2. Gandi will send the new owner and the old owner an authorization email.

  3. When Gandi has gotten the confirmation from both the new and the old owners, we will inform the registry of the request. At this point the operation will be in “error” at Gandi. The registry will then email an authorization code to the former owner of the domain.

  4. The former owner should then contact Gandi support and provide the authorization code to confirm the change.

  5. Our support team will then continue the owner change with the code provided.

Note

The code provided to you by the .be registry must be used within a certain amount of time to be valid. If the code has expired you can request a new code direct from the .be registry. To do this go to the dns belgium website and search for your domain in the search bar. Click on “Show details” then scroll down until you see “Transfer code” section. You can use this link to request a new code.

Special Procedures for .dk Domains

The current owner should receive an E-mail asking to confirm the change of ownership. The current owner must confirm this request before the change can be made. Once this is done the new owner will receive an email with instructions to confirm ownership. The new owner will be invoiced directly by the registry for this change of ownership operation.

Special Procedures for .fi Domains

After going through the normal process for an owner change, the registry will send a HOLDER TRANSFER KEY to the email address listed for the old owner of the domain. The old owner must then send that code to our support team to finalize the transfer to the new owner of the domain.

Special Procedures for .gr Domains

The new owner must provide a completed copy of the domain name transfer document. You can find this document in Appendix VIII of the registry’s policy document, provided in PDF from the registry’s website.

Special Procedures for .hk Domains

The new owner must send a letter confirming the change. You can download the PDF form for individuals from the registry here. You can download the PDF form for companies and associations from the registry here.

Special Procedures for .ie Domains

After going through the normal ownership change procedure you may be asked to provide additional documentation. For example, if the change is due to a company liquidation, the sale of a business, or, in some cases, the death of an individual, you may be asked to provide additional documentation documenting the event.

Special Procedures for .no Domains

You will need to fill out this form found on the registry’s website. You can then contact customer support to receive instructions on how to provide us with this form.

Special Procedures for .pt Domains

The new owner must provide the following documents:

  1. Declaration from the current owner authorizing the change of ownership.

  • This declaration must include the registry username and the VAT number of the current owner and new owner.

  • If the owner is a company, the declaration must be made on official company letterhead and have a notarized signature of a legal representative of the company.

  • If the owner is and individual they must provide a copy of an official ID.

  1. Statement from the new owner confirming their acceptance of ownership and their agreement to any arbitration agreement involved.

Special Procedure for .ro Domains

Before you start the owner change process with us you will need to get the authorization key for your domain from the registry.

… important: Do not request to change ownership through the interface. You also need to request the authorization key.

  1. Log in to the registry interface

  2. Go to the “Authorization Key” section.

  3. Once you have submitted the request the key will be emailed to the email address listed for the domain owner.

Once you have the authorization key you can then start the owner change with Gandi through your account. You will need to provide the authorization key and any required documents.

Special Procedures for .ru Domains

  1. Request the change of ownership online through your Gandi account.

  2. Finalize the request by following these instructions provided by the registry.

  3. Contact us once you are done to let us know the procedure has been finalized.