How to Renew a Gandi Web Hosting

Web hosting subscriptions can either be monthly or (coming soon) yearly. A montly subscription requires a credit card to be on file, which will be charged each month for the subscription fee. A yearly subscription does not require a credit card on file, but you are still welcome to add a credit card and turn on automatic renewal if you would like.

If for some reason we do not receive payment for a subscription period the web hosting is paused. If no action is taken for 30 days the web hosting is then deleted.

Automatic Renewal

Automatic renewals are paid for using your prepaid account, followed by any saved payment methods. The renewal will first try to use money in your prepaid account. If your prepaid account does not have sufficient funds for the renewal, the system will then use any saved payment methods you have to complete the order. If you do not have any saved payment methods, the renewal will not be completed.

You can activate automatic renewals for new products during checkout. To activate automatic renewals for your existing web hosting, navigate to the Overview tab on your web hosting’s Management page, and click on the “Activate automatic renewal” button.

You can deactivate automatic renewals at any time by clicking on the “Deactivate automatic renewal” button on the same page.

Note

The subscription duration used for the automatic renewal is determined by the duration selected during your last manual renewal.

Manual Renewal

To manually renew your web hosting, navigate to the Overview tab on your web hosting’s Management page, and click on the Renew button.

On the subsequent pages you’ll confirm the invoicing details, renewal duration, and payment method.