Common Questions about SFTP and Gandi Web Hosting¶
I transferred my files to my web hosting, but I still see the default message “It works!” on my website. Why?
What are the SFTP signatures for Gandi Web Hosting web hostings?
What if I can’t remember my sFTP password?¶
The password for your Control Panel and sFTP access is the same, and can be changed from the “Security” tab on your web hosting’s management page in your account.
The sFTP link isn’t working!¶
In order to upload files through the sFTP link, you must first have an sFTP client installed on your computer, such as FileZilla, or an sFTP browser plug-in, such as FireFTP.
How can I connect to FTP on my web hosting?¶
You can’t; FTP is not supported. You must use a compatible sFTP client.
How and where do I upload files to my web hosting?¶
Upload your files with sFTP into the
htdocs/ folder located int he directory name for your site, under
I transferred my files to my web hosting, but I still see the default message “It works!” on my website. Why?¶
When your virtual host was created, the system added an
index.html file in the
htdocs/ directory. This is the file that displays the “It works!” message. You can remove this by deleting or replacing the file at
htdocs/index.html. For example, if your index file is called
index.php will be recognized as the index file for your host once
index.html is deleted.
What are the SFTP signatures for Gandi Web Hosting web hostings?¶
The key fingerprint will have the following signature, whether your web hosting is hosted in our Paris or Luxembourg datacenter:
2048 35:e0:5a:a9:54:12:55:6b:ce:41:8c:c1:9e:35:1d:f6 (RSA)
1024 80:c7:a8:05:dc:79:92:f1:9c:b7:61:46:a7:ad:2d:f7 (DSA)
521 f1:93:f8:eb:5e:b1:90:e7:1d:5e:39:d5:34:43:9f:cb paas_id_ecdsa.pub (ECDSA)
256 5a:f5:68:71:4b:86:b4:96:61:1c:5f:d9:b1:21:4f:31 paas_id_ed25519.pub (ED25519)