Getting your Intermediate Certificate

You will want to download and install the intermediate certificate on your servers to ensure that your visitors can validate the trust chain all the way back to the root certificate. If your visitors use an older browser (pre-2010), they may not recognize the site as secure unless you have the intermediate certificate loaded.

To download your intermediate certificate for installation on your server, you need to navigate to the certificate’s “Overview” page by clicking on the certificate in your list of certificates.

You will then see the link to download it.


You can not download automatically-generated certificates. In that case, you would need to regenerate the certificate with your own CSR if you want to download it.