Using Email

You can buy mailboxes with different capacity as needed. Standard mailboxes include 10GB of storage and premium mailboxes include 50GB of storage.

Every mailbox from Gandi comes with:

• 1,000 forwarding addresses

• Unlimited number of mail aliases

• Anti-spam and anti-virus protection

• POP, IMAP, or SMTP protocols for use with your favorite email program

• A webmail interface

• Sieve filters

The following pages cover all topics related to Gandi’s email service.

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Pages in This Section

• Email Connection Settings
• Manage Email Options
  • How to Create an Email Address for Your Domain Name
  • How to Change the Password for Your Email
  • How to Purchase Another Email Mailbox
  • How to Convert a Mailbox
  • How to activate Automatic Renewal for Mailboxes
  • How to Increase the Storage Size of a Mailbox
  • How to Turn on 2FA for your Gandi Email Address
  • How to Import Email Into a Gandi Email Mailbox
  • How to Back Up or Export Your Email
  • How to Turn on Out-Of-Office Auto-Reply
  • How to Disable Anti-spam Protection for Your Email
  • How To Protect Your Email Against Being Spoofed
  • How to Release an Unused Email Mailbox
  • How to Delete All of Your Email Messages
  • How to Delete an Email Address
  • How to Export a list of your Mailboxes
• Forward Email or Create an Alias
• Limitations of Gandi Mailboxes
• SOGo Webmail
  • How to Set Up 2FA on SOGo
  • How to Select Multiple Messages in SOGo Webmail
  • How to Import an Address Book in SOGo Webmail
  • How to Create Message Filters In SOGo Webmail
  • How to Set Up an Out-of-Office Reply in SOGo Webmail
  • How to Add a Signature to Your Emails in SOGo Webmail
  • Where to Find the calDAV Link in SOGo Webmail
  • How to View the Mail Headers of an Email in SOGo Webmail
  • How to Save an Individual Email in SOGo Webmail
• Roundcube Webmail
  • How to Set Up 2FA on Roundcube
• Sieve Email Filters
  • A Basic Introduction to Sieve Filters
  • Write Your Own Sieve Filters Tutorial
  • Sample Sieve Filters for Email
  • List of Sieve Extensions Supported by Gandi
• Common Questions about Email at Gandi
  • General Questions
  • Email Error Messages
    • What Does “554 5.7.1 Service unavailable” Mean?
    • What does “Greylisted for [number] seconds” mean?
    • What does “sasl_rate_limit per %” mean?
    • What does “blocked you may be infected” mean?
    • What does “blocked using sbl-xbl.spamhaus.org” mean?
    • What does “Reject for policy reason. RULE1_1” mean?
    • What does “Reject for policy reason. RULE2_1” mean?
    • What does “Reject for policy reason. RULE2_2” mean?
    • What does “Reject for policy reason. RULE3_1” mean?
    • What does “Reject for policy reason. RULE3_2” mean?
    • What Does “Relay Access Denied” Mean?
  • Spoofing
  • Phishing
• I Think I Received Spam from a Domain Name Hosted by Gandi